Tags help you organize your POPs and your Contacts. However, for an enterprise of any size, managing your tags can be become a job in itself. To help you organize your tags, we've created "Tag Categories".
While a tag does not have to belong to a Category, placing a tag in one helps you to group like tags together. For example, you might have a tag category called "Country" which contains the list of countries where your enterprise operates. You might have another called "Divisions" (containing tags like "Printers", "Computers", "Mobile", and "Accessories") and another for "Departments" containing tags like "Corporate", "Marketing", "Sales", "Customer Support" and "General").
Tag Category Colors
Categories are useful because they allow you to keep like things together and distinguish those things which are different. To make these similarities and differences more apparent, we allow you to assign colors to each tag category. Every tag in that category will show up in the Brandle Presence Manager in that color. Using the example above, you could have all "Country" tags show up in blue, "Divisions" in green, and "Departments" in orange.
Tag Uniqueness
A tag only needs to be unique within its category, thus a tag name can be in two different categories. You may have a "US" tag in a "Country" category as well as a "Region" category. That is fine as the Category name is used to distinguish the "US <Country>" tag from the "US <Region>" tag. The Category will always appear in angle brackets after the tag name.
Note: if you do not place a tag into a specific category, it is placed in the "Uncategorized" category which will either show up as a blank or sometimes as "None." A tag name may only appear in this catchall category once to ensure tag uniqueness.
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